FAQ – FREQUENTLY ASKED QUESTIONS
If you have any questions, concerns or comments please contact me, Dan Gullbongs at:
E MAIL: email@example.com
Believe it or not, this is not my only job, and I go on vacation a lot, duh, so if you don't hear back in a reasonable amount of time, try again. I love you, I just probably forgot or was busy.
HOW SOON WILL I RECEIVE MY ORDER?
We ship once a week on Fridays. If you want your product next day, you should probably chill, or pick it up a local stockist.
WHEN WILL I KNOW MY ORDER HAS BEEN SHIPPED?
As soon as your order has been picked and packed, your shipping label will be generated which will automatically email you your order tracking details and information. Please note that once your order is delivered to the postal carrier, WE HAVE NO CONTROL OF WHAT HAPPENS NEXT. We have no knowledge of the whereabouts of your package once it goes out so use your tracking number and contact the postal carrier, not us.
SHOULD I INCLUDE MY PHONE NUMBER WHEN ORDERING?
Yes, please make sure to add your personal contact number to your order. Either we will or the carrier will need to contact you in the unlikely event that your order cannot be delivered. If you do not provide your phone number could result in a severe delay in the delivery of your order.
CAN I CHANGE MY ORDER ONCE IT’S PLACED?
We always attempt to fulfill all orders as soon as is possible! Once your order has been confirmed, it’s not possible for you, or us, to change it prior to dispatch. Please ensure all your information is correct before submitting your order. If your order is not yet shipped out, contact us and we will cancel your previous order, so that you can reorder the correct item.
DO I HAVE TO PAY ANY CUSTOMS AND IMPORT DUTY CHARGES?
Any customs or import duties are charged once the parcel reaches its destination country. Any charges must be paid by the recipient of the package.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties are different from country to country. It is a good idea to contact your local customs office for current charges before you order, so you are not surprised by any charges.
WHERE CAN I FIND A DangleBongs DEALER IN MY LOCAL AREA?
We have Authorized DangleBongs stockists all over the country and may have one near you!
You can visit our Stockists page to locate the nearest DangleBongs retailer to you
HOW DO I BECOME A DangleBongs STOCKIST?
Pleases contact firstname.lastname@example.org for more information.
Where is DangleBongs located?
We are based sometimes in Los Angeles and sometimes in Montana and sometimes traipsing about the astral plane.
Do you offer EP pricing?
Not really. If you work at a shop we can maybe work something out for orders of 5 items or more. Email us.
DOES DangleBongs OFFER INTERNSHIPS?
At the moment internships are not currently available. When we need interns, we will post on our Facebook or Instagram page with positions available.
HOW DO I GET SPONSORED OR WORK WITH DangleBongs ON PROJECTS?
At DangleBongs we want to work with creative people in various different fields, from art, illustration, design, music and graphics. Send us your “portfolio” (Resume: action shots contest results magazine coverage photos illustrations and video). Include a letter all about yourself. We look forward to seeing your best stuff.
DO YOU HAVE YOUR OWN DangleBongs STORE?
Currently our only retail store caters only to the uber-elite and is open only by invitation if you have 10M+ instagram followers
“why was i refunded for an item on my order?”
ordinarily the item was unavailable or out of stock, due to multiple orders placed at the same time.
“when will my order ship?”
Orders will ship on Friday, once you receive the confirmation e mail that your order is complete.
“I didn’t receive my tracking information”
Please do check your spam folder, as from time to time our e mails we send out get caught up in there.